Privacy Policy

1. Introduction

Welcome to Get SEO Service ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://getseoservice.com and use our services.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you:

2.1 Personal Information

When you contact us, request a quote, or use our services, we may collect:

• Name and contact information (email address, phone number)
• Business information (company name, website URL)
• Billing information (for paid services)
• Communication preferences

2.2 Usage Data

We automatically collect information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our SEO services
• To communicate with you about our services
• To process payments and prevent fraud
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations
• To protect our rights and property

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it:

• Performance of a contract: When we need to perform a contract with you
• Consent: When you have given us permission to do so
• Legitimate interests: When processing is necessary for our legitimate business interests
• Legal obligations: When processing is necessary to comply with the law

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

5.1 Service Providers

Third-party vendors who help us operate our business, such as:

• Payment processors (Stripe, PayPal)
• Email service providers (Mailchimp, SendGrid)
• Analytics providers (Google Analytics)
• Hosting providers

5.2 Legal Requirements

We may disclose your information where required by law or to:

• Comply with legal obligations
• Protect and defend our rights
• Prevent or investigate wrongdoing
• Ensure safety of our users or the public

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• SSL/TLS encryption for data transmission
• Regular security assessments
• Access controls and authentication
• Data backup and disaster recovery
• Employee security training

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods:

• Customer data: 7 years from last activity
• Website analytics: 26 months
• Marketing data: Until consent is withdrawn
• Financial records: 7 years as required by law

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

8.1 GDPR Rights (EEA Users)

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your data

8.2 CCPA Rights (California Users)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising rights

To exercise these rights, please contact us using the information below.

9. Third-Party Links

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

For GDPR-related inquiries, you may also contact our EU Representative:

Email: gdpr@getseoservice.com